Current vaccination certificates must be produced on arrival.
Boarding fees are chargeable per day or any part of a day.
Should your pet be removed from the kennels before the date of departure, the full boarding fee remains payable.
All deposits are non-refundable.
All boarding fees will be payable if cancellations are made within 21 days of arrival.
All arrivals and departures must be made within reception hours.
Garromuir Kennels & Cattery insurance does not cover pre-existing conditions.
Garromuir Kennels & Cattery insurance does not extend to dogs or cats over 10 years of age.
Although all dogs are supervised at all times during exercise and training, Garromuir Kennels & Cattery accepts no responsibility for dogs that ignore the supervisor and run away.
Garromuir Kennels & Cattery accepts no responsibility or liability where owners have elected for off-lead exercise or training and the dog ignores the designated recall command, refuses to recall and runs off.
All pet accessories are left entirely at the owner's risk.
Your pet cannot be collected by a third party without the owner's prior consent.
Garromuir Kennels & Cattery reserves the right to refuse any booking.
Where pets from the same family are booked to share accommodation, Garromuir Kennels & Cattery reserves the right to separate them if considered necessary for safety, security or welfare reasons. The owner will be responsible for any additional accommodation charges incurred.
Garromuir Kennels & Cattery is authorised to seek veterinary treatment for your pet should the need arise. If the attending veterinary surgeon advises immediate emergency treatment, every effort will be made to contact the owner and/or emergency contact. If contact cannot be made without delaying treatment, Garromuir Kennels & Cattery reserves the right to proceed with treatment on veterinary advice in the animal's best interests.
Garromuir Kennels & Cattery reserves the right to use photographs or videos of boarding animals for advertising and promotional purposes unless the owner has advised otherwise in writing before or during the booking.